Frequently Asked Questions

How long will it take to complete the course?

This depends on how much time you have to devote it. Everyone works at a different pace and the course is designed for you to manage your own learning schedule. To ensure that you absorb all the material do not be tempted to rush through it. I also strongly advise that you participate in the practical activities that I set you at the end of each module.

Are there any exams?

There are NO exams just some self-assessment multiple-choice questions at the end of each module (see below)

How will I be assessed?

At the end of each module there are some suggested activities along with some self-assessment questions. These have been designed to ensure that you have learned the material and will help to reinforce the facts in your memory. Once you have completed the tasks you mark the module as being completed. You can then can move onto the next one.

Do I get a certificate?

OF COURSE. After completing all the modules you will be able to download your own personal certificate. The certificate will contain the unique CPD Standards Office code. This is a seal of approval by an external body, giving you peace of mind that the course meets high professional standards.

How long is my certificate valid for?

I recommend, like human first aid courses, that you refresh your skills every three years. This is because research is being conducted continually and so procedures change over time. A refresher course will be available soon.

If I have a question can I get some help from the tutor?

Yes. You will be able to pose a question to me privately through my Instructor profile or email me privately.

What are the system requirements? Can I use it on any device?

  • You can view our course on desktops, laptops, tablets and phones, however for optimum viewing we recommend using only desktops or laptops.
  • Please make sure your internet browser is up-to-date and a modern release, as our system uses the latest technology for videos and auto-evaluated tasks.
  • For our videos to run smoothly we recommend an internet speed of 2 MB/s, most current broadband plans will be better than this anyway. You may have difficulty streaming using your phone’s 3G connection.

Registered Veterinary Nurse, Cert.Ed. Full Member of The Association of Pet Behaviour Counsellors. ABTC Registered Clinical Animal Behaviour Counsellor.

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