Welcome to Pet Education and Training online training (the “Site”). Please read this Privacy, Membership and Terms of Use Agreement (the “Agreement”) carefully before using this Site. By using the Site, you accept and agree to the terms and conditions (the “Terms”) contained hereunder and those referred to in this agreement. If you do not agree to these Terms and please do not use the Site. We may change the Terms from time to time, and it is your responsibility to review them periodically to make sure that you are up to date on the guidelines.


This Site is owned and operated by Caroline Clark, T/A Pet Education and Training (hereafter Pet Education and Training). The Site offers Users (as defined below) access to information, resources and interpersonal networking sites and other content assets owned or licensed by Pet Education and Training.

Please note that all visitors and members in any category will be referred to hereafter as “User” in this Agreement. Each User must be 18 years or older to establish a “Member Profile”. “Member Profile” means the account registered to any User pursuant to the registration procedures for the Site (the “Account”). The Terms of this Agreement apply to all Users. The User for any Member Profile Account is entirely liable for all activities conducted through that Account.

Personal Information

When you register yourself as a Member of Pet Education and Training online training you must provide the requested contact information and general information about you and your organisation. We will also ask you to create a Username and Password. This information allows us to maintain a Member Profile for each Member so that we have a better understanding of the needs of our Members. As a registered Member you will be automatically placed on a list to receive the Pet Education and Training email newsletter that is sent to all Members throughout the year.

We may use the information we collect during the registration process occasionally to notify you about important functionality changes to the website and new courses added to the online training provision.

Non-transferability of Membership

As a registered Member of this Site Pet Education and Training grants you a personal, non-exclusive, non-assignable, and non-transferable license to use and display the information offered by the Site on any machine(s) of which you are the primary user. You acknowledge that you may not sublicense, transfer, sell, or assign this license or the Site without written authorisation from Pet Education and Training. Any attempt to sublicense, transfer, sell, loan, or assign the license may result in its immediate termination and further action to be taken.

Intellectual Property Rights

Users of the Site acknowledge that the duplication and/or redistribution of content, information, data, or other intellectual property gained through exclusive access to the Site to any other party would be a violation of applicable copyright laws and therefore would cause harm to the Site. Members hereby agree that duplication and/or redistribution of any materials to any non-member is strictly prohibited.


As part of the registration process each Member will select a Username and Password. You shall provide Pet Education and Training with accurate, complete, and updated information. You agree to notify Pet Education and Training by email of any known or suspected unauthorised use(s) of your User Account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your Username and/or Password. You shall be responsible for maintaining the confidentiality of your Password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your User Account at Pet Education and Training’s sole discretion.

Personal Information Security

Pet Education and Training provides standard web security measures to maintain the safety and security of your personal information but cannot be held responsible for any breaches of security. We recommend that, if you share your computer or use a computer that is accessed by the general public, you remember to close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information.

Personal Information to Other Parties

Pet Education and Training does not sell or otherwise transfer email addresses or other general information that visitors voluntarily provide in any registration process. This information is collected and used to understand Users’ use of the Site and to support related transactions made on the site. Pet Education and Training may use email addresses and other personally identifiable information to communicate with Users who initiate communications with Pet Education and Training.

Pet Education and Training may disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a court order or other legal process. We may also disclose this information if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms or Site or to protect the safety of our Users and the public.


Cookies are bits of electronic information that a website can transfer to a User’s hard drive to help tailor and keep records of his or her visit to the site. Cookies allow website operators to customise site visits to the visitor’s individual preferences. The use of cookies is standard on the Internet and most major websites use them. Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the opportunity to decide whether or not to accept it. The Site will attempt to install a cookie to your browser that will enable it to recognise you whenever you return to the site. This action will expedite your access to various benefits and materials. If you choose not to allow the Sites cookie to be installed to your browser, please be aware that you may have difficulty accessing some content assets.

Termination and Refunds

Pet Education and Training’s online courses are effective and accessible for a 6 month period after enrolment and payment of fees. Refunds cannot be made once the course material has been accessed and the course has been commenced. Refunds may be considered in other circumstances at the sole discretion of Pet Education and Training. Pet Education and Training may terminate your account or access rights to this Site immediately without notice, if in Pet Education and Training’s sole discretion, you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof. Pet Education and Training may terminate the Site, or any element of the Site, at any time without notice.

Third Party Links

In an attempt to provide increased value to Users, Pet Education and Training may provide various third party website links from this website. However, even if the third party is affiliated with Pet Education and Training, Pet Education and Training has no control over these linked sites who may each have separate privacy and data collection practices, and who are independent of Pet Education and Training. Pet Education and Training has no responsibility or liability for these independent policies or actions and no such party is responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, Pet Education and Training seeks to protect the integrity of its website and the links placed upon it and therefore requests feedback on not only its own site, but on sites it links to as well as the veracity of any link.

Third Party Content

We do use some content material supplied by third parties. Any opinions, advice, statements, sites, offers, or other information or content expressed or made available by third parties, or any other user of the Site, are those of the respective author(s) or distributor(s) and not of Pet Education and Training.

Solicitation and Advertising

You may not use this Site to send unsolicited advertising, promotional material, or other forms of solicitation to other users.


You are prohibited by this Terms of Use Agreement and by law from engaging in acts of copyright, trademark, patent, trade secret or other intellectual property or proprietary infringement.

Adult and Offensive Material

Pet Education and Training prohibits the transfer or posting on this Site of content deemed discriminatory or offensive by Pet Education and Training according to community standards and applicable laws and regulations.

Disclaimer of Warranty; Limitation of Liability

Each User expressly agrees that use of the Site is at his or her sole risk. We do not warrant that the Site will be uninterrupted or error free; nor do we make any warranty as to the results that may be obtained from use of the Site or as to the accuracy, reliability or content of any information provided through the Site. The disclaimer of liability contained in this section applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, negligence, or under any other cause of action.

Pet Education and Training cannot be held responsible for the outcome of any first aid treatment that you provide to an animal and you, the user, agree to accept all responsibility for carrying out first aid treatment to an animal. Pet Education and Training does not warrant to make any representations or guarantee that you will achieve any specific results or reach a successful outcome when carrying out first aid treatment to an animal by using the site or Pet Education and Training’s technology, advice or training services.

Each User specifically acknowledges that Pet Education and Training is not liable for the defamatory, offensive or illegal conduct of other third parties, subscribers, or other Users of the Site and that the risk of injury from the foregoing rests entirely with each User. Subject to the maximum permitted exclusions applicable by law in no event will Pet Education and Training or any person or entity involved in creating, producing or distributing the Site be liable for any direct (including loss of profit and/or revenue), indirect, incidental, special or consequential loss or damages arising out of the use of or inability to use the Site or out of the breach of any warranty.

Each User hereby acknowledges that the provisions of this section shall apply to all content on the Site. Pet Education and Training neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Site, nor for any offensive, defamatory or obscene posting made on the Site by anyone other than by Caroline Clark T/A Pet Education and Training. Under no circumstances will Pet Education and Training be liable for any loss or damage caused by reliance on information obtained through postings on the Site.

Pet Education and training does not endorse, warrant nor guarantee any product or sites offered by a third party through the Site and will not be a party to or in any way monitor any transaction between Users and third party providers of products or sites. As with the purchase of a product or site through any medium or in any environment, each User should use his or her best judgment and exercise caution where appropriate. Each User specifically acknowledges that in no event will Pet Education and Training be liable for any direct, indirect, incidental, special or consequential loss and/or damages arising out of (i) the use by such User of any browser owned or operated by any third party and/or (ii) the downloading of any software owned or operated by any third party.


We shall have the right, but not the obligation, to monitor the content of the Site to determine compliance with this Agreement as updated from time to time and established by us. We shall have the right in our sole discretion to edit, refuse to post or remove any material submitted to or posted on the Site. Without limiting the foregoing, we shall have the right to remove any material that we, in our sole discretion, find to be in breach of the provisions hereof or, otherwise objectionable. Notwithstanding this right, Users shall remain solely responsible for the content of their messages. Each User acknowledges and agrees that neither Pet Education and Training nor any third party content provider shall assume or have any liability for any action or inaction by Pet Education and Training or any third party content provider with respect to any conduct, communication or posting on the Site.

Policy Changes

By using the Site, Users consent to the collection and use, as described herein, of information by Pet Education and Training If we decide to change this Agreement, we will post those changes on this page so that you are always aware of them.


Pet Education and Training welcomes your questions, comments, and concerns about this Site, and our Privacy and Terms of Use statements. If you have questions or need more information, please contact Pet Education and Training via email carolineclark@peteducationandtraining.co.uk